By Sebastian Urf

​Beschimpfungen, untergrabende Aktionen, kränkende Bemerkungen, ärgerliches Anschreien und das Bloßstellen vor Mitarbeitern, Chefs
oder sogar Kunden sind Aktionen, die einer Führungskraft nicht würdig sind. Und doch sind zumindest im US-amerikanischen Raum 10 bis sixteen% der Angestellten davon betroffen. Dadurch entsteht ein gesamtwirtschaftlicher Schaden von 23.800.000,-- greenback allein in den united states. Sebastian Urf untersucht dieses feindselige Führungsverhalten (engl. „Abusive Supervision“) und stellt die derzeit weltweit erfassten Erkenntnisse über Ursachen und Wirkungen vor. Im Anschluss
daran zeigt er mögliche Gegenmaßnahmen, die von der
Unternehmensleitung, der unterstellten Zielperson und der feindseligen Führungskraft zur Besserung durchgeführt werden können.

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